Privacy Policy

EZ JANE SDN BHD. (“EZ JANE”, “we”, “our” and “us”), its officers, management, and members of staff shall, at all times, respect the confidentiality of and endeavour to keep safe any and all personal data collected from you and/or stored and/or transmitted by you to us. Our policies and practices may be revised from time to time, but we will inform you in writing in case of any such changes.

  • Your Privacy As a customer of EZ JANE, we will collect your personal data when you are our member, when you subscribe with us or when you request us for our services. Where EZ JANE’s operations are subject to privacy legislation other than that of Malaysia, then this Statement shall be applied so far as practicable with such local legislation.
  • Collection of Personal Data For the purpose of carrying on EZ JANE business, you may be requested to provide your Personal Data when you subscribe as our member, when you visit our websites (including but not limited to https://www.janejlj.com(“Membership Website”)), when you conduct gift redemption/cash or discount voucher-request, when you submit any comments or feedback to us or when you are required to verify your identity with us. The Personal Data that you may be requested to provide with us includes but not limited to, inter alia, your name, contact phone no., email address, correspondence address, gender, date and month of birth, age group, payment details, occupation, education and profession, and/or personal interests. All Personal Data will be collected on a voluntary, open and fair basis. If you are under 18, you must obtain the consent from parents or guardians before disclosing any of your personal data to us.
  • The purpose for Collection of Personal Data EZ JANE will collect your Personal Data for the following purposes: for the provision of products or services and facilities by EZ JANE / its service providers (who are engaged by us to assist with providing you with our services) to you. Such products and services shall be limited to fashion, eyewear, accessories, jewellery, lifestyle and trendy items; for carrying out your instructions or responding to your enquiry; for direct marketing purpose, including designing further products and services for you and marketing products or services in which EZ JANE shall be involved but within the scope as mentioned above; for forming part of customer database necessary for the operation by EZ JANE; and/or for observing any legal, governmental or regulatory requirements of Malaysia or other relevant jurisdiction including any disclosure or notification requirements to which EZ JANE or other class of data recipient, are subject.
  • Personal Data Sharing and Disclosure Unless EZ JANE hears from you to the contrary upon subscription or receives subsequent notice from you, EZ JANE may, where such disclosure is necessary to satisfy the purpose for which the Personal Data was collected, provide such Personal Data to the following parties: Employees and officers of EZ JANE; the brands traded, operated or owned by EZ JANE but within the range of products and services as mentioned in clause 3 above; contractors / service providers of EZ JANE (who are engaged by us to assist with providing you our services); and/or the court or regulatory body with subpoenas, court orders or for the purpose of legal process.
  • Retention of Personal Data Your Personal Data will only be retained for as long as is necessary to fulfil the original purpose for which it was collected, unless contrary to any applicable statutory requirement.
  • Access and Correction to Personal Data You have the right to know: the privacy policy of EZ JANE; whether EZ JANE holds any of your Personal Data; and the kind of Personal Data being held by EZ JANE. You have full control and ability to correct or edit your Personal Data at any time, including whether you want us to contact you about direct marketing purpose, VIP promotional offers and new products and services. You may request your right of access or right of correction by logging in at https://www.janejlj.com. Alternatively, you can write to us via e-mail to hello@janejlj.com. (attention to Customer Service). EZ JANE will, upon satisfying itself of the authenticity and validity of the access or correction request, make every endeavour to comply with and respond to the request within the period set by the statutory requirement.
  • Accuracy EZ JANE will take all practicable steps to ensure that the Personal Data so collected are accurate. However, your efforts to provide accurate Personal Data upon subscription of EZ JANE’s services and thereafter to update EZ JANE of any change of your Personal Data are always welcome.
  • Security Data security is our top priority. All Personal Data provided by you will be properly stored in our database system and can only be accessed by authorized persons. We strive to ensure that your Personal Data will be protected against unauthorized or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your Personal Data.
  • Direct Marketing EZ JANE may contact you from time to time with a view to providing the latest information on our products and services/member program. If you do not wish to receive these updates, please login at https://www.janejlj.comto unsubscribe. In accordance with the statutory requirements, EZ JANE will honor your request not to use your Personal Data for the purposes of direct marketing. Unless otherwise instructed as per the above, EZ JANE may use any of your Personal Data collected in the normal course of our business for direct marketing purposes.
  • Contact us if you have any questions regarding this Statement, please email   us at hello@janejlj.com .
You may view our terms and conditions here as well.