Frequently Asked Questions

Payment

Kindly take a clear snapshot of the offline Banking receipt together with your Order ID / Code (example : 00-000) and sent us via Facebook Chat or email us. Please make sure that that the amount to be banked in is the correct amount. Any change owed to the customer will be rebate for next purchase.

We accept cash payment as well for self-pickup at our store in Kuala Lumpur, Malaysia.

Shipping

  • Local Standard Shipping
  • International Standard Shipping
  • Self Pick-Up

You will receive your package within 3 – 5 working days

How to Return / Exchange Product

Pack the return product nicely in a clean plastic bag. The delivery man from easy parcel will collect the product from you.

Mail your items to the address below:
EZ JANE SDN BHDNO.47-G LORONG 5/62A, BANDAR MENJALARA KEPONG 52100 Kuala Lumpur